How do I return an item? Because we stand behind the quality of our products, if you are ever disatisfied with the craftsmanship of any of our lures that you have purchased from AlsGoldFish.com we will replace it or refund your money.   1. Contact us to receive an RMA number. 2. Mail the lure back via United States Postal Service ground 3. We'll replace it or refund your money and the cost of postage.